Privacy policy

How SPHINX handles your information.

This policy explains the information that may be collected through sphinx.co.in and how it may be used when you browse, enquire or place an order.

Who operates this website

sphinx.co.in is operated by M/s SK ENTERPRISES under the SPHINX brand. References to SPHINX, we, our or us in this policy refer to SK ENTERPRISES as the website operator.

Information we may collect

We may collect contact details, billing and delivery information, order details, enquiry messages, device information, browser information and website interaction data. Payment information may be processed by authorised payment service providers rather than stored directly by SPHINX.

How information is used

Information may be used to answer enquiries, process and deliver orders, provide customer support, prevent misuse, improve the website, maintain business records and send updates where permitted.

Cookies and analytics

The website may use necessary cookies and analytics technologies to operate features, remember preferences, understand usage and improve performance. Browser settings can be used to manage cookies.

Sharing and service providers

Information may be shared with delivery partners, payment providers, technology vendors, professional advisers or authorities when necessary to provide services, comply with law or protect legitimate interests. SPHINX does not sell personal information.

Retention and security

Information is retained only as reasonably necessary for service, legal, accounting and dispute-resolution purposes. Reasonable safeguards are used, although no internet transmission or storage system can be guaranteed completely secure.

Your choices

You may request correction of inaccurate information or ask questions about your personal information by contacting care@sphinx.co.in. Some information may need to be retained where required by law or legitimate business obligations.

Policy updates

This policy may be updated as the website, services or legal requirements change. The version published on this page applies from its displayed update date.

Last updated: 20 July 2026